tenant information
moving inciti couldn't be easier
Professional and superb customer service is a given, we pride ourselves on the highest level of communication and finding fast solutions to your property needs. We want all our tenants to experience a hassle free move and we do this by understanding your needs/wants, knowing the market and giving clear positive unbiased advice.
every applicant can expect:
- Emails or calls instantly when new properties are available that suit your criteria.
- Flexible out of hour viewings to suit you - including weekends and evenings!
- Simple all inclusive fee structure - highly competitive.
- Fast referencing for swift move-ins.
- ONE FIXED FEE which includes everything; your application, referencing, inventory, documents, check out, etc.
- NO HIDDEN FEES we will not charge you for moving out, or anything else that is not already included in the above fee.
- Members of The Property Ombudsman.
if you are lucky enough to have a property managed by us…
- Fast responses to any and all issues - a problem for you is a top priority for us!
- Secure deposit protection through the DPS
(Click here to learn more).
- Fast and helpful utility handling to make your move simple
(and even save you money).
- No-nonsense and no excuses - you will be fully updated on any query, maintenance issue or request.
- 24 hour Emergency contact number.